and locally operated
Dealing with these frustrations?
Placed a service call and no one shows up?
Receiving more bills than expected?
Constant break downs lasting days/weeks?
Only seeing the mechanic quarterly while paying monthly?
Technician not showing up for days after a call is placed?
Proves That We’re The Best
As a family-owned and operated company, the little things do not slip by. All service calls are answered in office Monday to Friday and locally after hours. A representative is one phone call away at all times.
Fastest Response Time:
With phones answered locally 24/7/365 a mechanic is dispatched immediately. You can rest assured that a certified technician will be on there was as soon as possible to address your elevators needs.
Calls Answered Within Minutes
Mechanics dispatched immediately
99% customer retention Rate
Over 110 satisfied clients
Phone calls answered locally 24/7/365
Fastest Response Times (Onsite in <1hour)
Geographically planned maintenance routes to ensure a mechanic is always in your area.
24/7/365 Customer Support
Customer service is one phone call away. Answered by our team in office, any needs will be addressed promptly.
Local Warehouse of 5,000 + Parts
A spare part is never far away. Over 2000 square feet of spare parts stored locally.
Keeping you moving
Answered calls, means a technician will be out to you within 1 hour for an elevator breakdown. (30 minutes for an entrapment).
Quick, Reliable Fixes
All service vehicles are fully stocked with the most common parts. Ensuring most problems can be fixed in a single visit.
Fewest Elevator Breakdowns
Part with a potential to fail? We replace it. All vehicles are fully stocked with the most common parts to ensure each elevator is always going UP.
Code Compliance and Inspections
A system dedicated to track TSSA inspections and due dates, help avoid a re-inspection fee and ensure the completion on time.
Extend Elevator Lifetime
Preventive maintenance is designed to ensure costly repairs are caught before they happen and keep all parts working as they should.
Fewest TSSA Re-Inspections Fees
We take pride in having a good repour with our local TSSA inspectors, and having all deficiencies completed the first time around.
Why Choose Alcor Elevator?
Since 2009, Alcor Elevator Ltd has been a leading independent elevator contractor providing superior maintenance, modernization, repairs and new installations. Located in the heart of Hamilton, we do not take the role of being an independent lightly. Competing against the 4 elevator Majors, our goal is to simply be the best, and surpass customer expectation in service, workmanship and customer satisfaction. As a family-owned and operated company, the little things do not slip by.
That’s what’s makes Alcor elevator LTD stand out from the competition.
We are a Canadian elevator company that provides services for our clients in southern Ontario.
208 Bold Street, Hamilton ON
Complete new installation of a 4 stop MRL (machine room less) elevator in the centre of downtown Hamilton.
111 South Cayuga, Dunnville ON
Custom new installation of two MRL units in separate buildings located side by side. In the heart of Dunnville, these boutique condominiums have JRT equipment installed that are non proprietary and manufactured here in Canada.
Effort Trust Company
644 Main St. West, Hamilton ON
The Effort Trust Company
Complete elevator modernization of 4 elevators servicing 18 floors and over 280 units . Superior, non-proprietary equipment installed ensuring this high traffic building has all 4 elevators running at maximize efficiency.
257 Millen Road, Stoney Creek ON
Complete new installation of a 4 stop MRL (machine room less) elevator in the heart of Stoney Creek.
Types of elevators
With over 300 devices under maintenance, Alcor Elevator Ltd. services a wide variety of applications and device types.
A common hydraulic design, the inground hydraulic is typical and found across many installations across Ontario. Alcor Elevator Ltd. has experience with this design and currently maintains several of these devices. This design can service up to 6 floors.
Avoiding drilling a hole into the ground, the pistons for this device can be found inside the hoistway to raise and lower the car. This design is a great solution for buildings that are located in high water or unstable soil conditions.
The roped hydraulic allows you to avoid drilling and minimize the risk of corrosion. Limited to its travel restraints, this device can go up to 200 fpm.
One of the most common elevator applications the over head traction machine is located directly above the elevator. Typically in a pent house, the elevator equipment is easily accessible and easy to access for repairs.
Less common than the overhead, the basement traction set up is where the machine and major components can be found in the basement. This allows for easy access to the mecahnics for
The MRL is the newest of elevator technology. The machineroomless design is architecturally pleasing as the majority of the equipment is located within the hoistway.
During office hours our typical response time for emergency calls is 30 mins. After hours our response type for emergency calls is typically 45 mins. The industry standard is 1 hour.
This is more common than you think, we receive this phone call at least once a month. Contact your maintenance provider to discuss when the technician will next be in the area to retrieve the keys.
Yes. Our maintenance contracts are customizable to meet the needs of the equipment and building.
Elevator modernization is something you should be able to plan for. As equipment ages parts and support becoming increasingly harder to find. A standard elevator lifetime is typically 20 to 25 years before requiring a major alteration or modernization. You may start to notice a decrease in ride quality and more frequent breakdowns of equipment, these are tell-tale signs to start planning for a modernization.
All forms can be found directly on the TSSA’s website. Under Common Forms you can find the Application for an Elevating Device Licence Ownership/Licensee Change form or a Elevating Devices – Change of Information Form.
Industries We Service:
Cost effective solutions for all your elevator needs.
That’s what’s makes Alcor Elevator stand out from the competition.