Maintenance programs
At Alcor Elevator Ltd, our focus is to ensure the most uptime of our clients elevators, along with preventing any foreseeable break downs. Having a strategic, custom maintenance programs in place, we do just that and more. Improving the safety for all riders, maximizing efficiency, you can rest assured that the maintenance program in place for your lift will result in long- term savings.
Having a preventative maintenance program is crucial to the success and up time of your elevator. Protecting it form any foreseeable downtime, you are ensuring your lift is running at optimal levels at all times. A dedicated technician is assigned to your device so
As buildings and elevators are not all the same, the maintenance requirements can differ based on use, traffic and type of equipment. Alcor Elevator Ltd offers three main maintenance agreements to ensure the specific needs per building are met.
IOG – Inspection, Oil and Grease
Keeping the costs low, the IOG package covers quarterly examination of all major components. This package is ideal for buildings that do not have a full size elevator, has little to no use or minimum traffic. Although the cost for the maintenance program is low, future call back or repairs need to be considered for best value options. Any and all required repairs will be bro
PM – Preventive Maintenance
On a regular monthly basis, our clients can expect to see a certified technician on site to perform the preventive maintenance. Similar to an insurance policy, the PM covers major parts and components that require repair or replacement.
FPME – Full Preventive Maintenance Enhanced
In addition to the items included in the IOG and PM package, the FPME has you covered 24/7/365 for any and all call backs. Worry free, you can assure that a technician is always on call and will be able to service the elevator promptly should there be an issue. All service vehicles are equipped with common stock parts and components.
Contract Type | Callbacks in Regular Hours | Callbacks after hours | Major Parts and Components | Price |
IOG – Inspection, Oil and Grease | Extra | Extra | Extra | Low |
Preventive Maintenance | Included | Extra | Included | Medium |
Full Preventive Maintenance Enhanced | Included | Included | Included | Premium |
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Trouble calls
A broken elevator slows the whole building down. That’s why our team of certified technicians are on-call 24/7 to provide emergency serviced in Hamilton and the Niagara Region. Fully loaded service vehicles ensures a part is on hand if need be.
Response times
With phones answered locally 24/7/365, to a mechanic dispatched in under 10 minutes – you can rest assured that a certified technician will be on there was as soon as possible, to address your elevators needs. We pride our selves on having a technician on site for emergency calls within 30 mins during regular working hours, and within 1 hour after hours.
No Labour Interruptions
As a independent contractor, we continue to work 24/7/365. With no labour interruptions, your elevator maintenance is secured and all call backs will continue to be looked after promptly.
Emergency Telephone Monitoring
Have you ever wondered who is on the other end of the phone button inside the elevator? Alcor Elevator Ltd. offers telephone monitoring to ensure the call is answered 24/7/365, and emergency calls filtered appropriately.
Repairs & Modernizations
We have successfully modernized over 180 elevators across southern Ontario. Alcor Elevator Ltd has become a name to trust when it comes to a reliable, safe install.
Advantages of
Maintenance with Alcor
From Burlington to Niagara Falls, schools, hospitals and condominiums rely on Alcor to keep their elevators and escalators running.
And how we do it?
Fewest Elevator Breakdowns
Part with a potential to fail? We replace it. All vehicles are fully stocked with the most common parts to ensure each elevator is always going UP.
Fewest TSSA Re-Inspections Fees
We take pride in having a good repour with our local TSSA inspectors, and having all deficiencies completed the first time around.
Local Warehouse of 5,000 + Parts
A spare part is never far away. Over 2000 square feet of spare parts stored locally.
24/7/365 Customer Support
Customer service is one phone call away. Answered by our team in office, any needs will be addressed promptly.
Quick, Reliable Fixes
All service vehicles are fully stocked with the most common parts. Ensuring most problems can be fixed in a single visit.
Code Compliance and Inspections
A system dedicated to track TSSA inspections and due dates, help avoid a re-inspection fee and ensure the completion on time.
Keeping you moving
Answered calls, means a technician will be out to you within 1 hour for an elevator breakdown. (30 minutes for an entrapment)
Extend Your Elevator Lifetime
A lack of maintenance can lead to costly repairs. Alcor Elevator uses preventative maintenance measures to ensure that all elevator components have been well taken care of and maintained. Our goal is to maximize the life expectancy of all elevator components. Alcor will work with you regularly to prevent issues before they start.
Get More From Your Elevator
Avoid unplanned downtime or repairs with preventative maintenance. Ensuring repair solutions are caught ahead of time, and made during the maintenance visit.
Fully loaded work vehicles with stocked spare parts to keep your elevator running at all times.
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Cost effective solutions for all your elevator needs. That’s what’s makes Alcor Elevator stand out from the competition.
We are a Canadian elevator company that provides services for our clients in southern Ontario.



Elevator
manufacturers
Our maintenance does not end at just one OEM. We provide superior preventative maintenance on GAL, Thyssenkrupp, Schindler, Otis, Kone, Delta and many other elevator OEM’s.
With a team of certified technicians and skills across all OEMs, we remain competitive when it comes to other manufactures, and maintenance remains top notch.
Find your city
Servicing Southern Ontario since 2009, we service elevators from Burlington to the Niagara Region. Find a certified technician in your city.
Types of elevators
With over 300 devices under maintenance, Alcor Elevator Ltd. services a wide variety of applications and device types.
Hydraulic Elevators
Inground
A common hydraulic design, the inground hydraulic is typical and found across many installations across Ontario. Alcor Elevator Ltd. has experience with this design and currently maintains several of these devices. This design can service up to 6 floors.
Holeless
Avoiding drilling a hole into the ground, the pistons for this device can be found inside the hoistway to raise and lower the car. This design is a great solution for buildings that are located in high water or unstable soil conditions.
Roped Hydraulic
The roped hydraulic allows you to avoid drilling and minimize the risk of corrosion. Limited to its travel restraints, this device can go up to 200 fpm.
Traction Elevators
Overhead Traction
One of the most common elevator applications the over head traction machine is located directly above the elevator. Typically in a pent house, the elevator equipment is easily accessible and easy to access for repairs.
Basement Traction
Less common than the overhead, the basement traction set up is where the machine and major components can be found in the basement. This allows for easy access to the mecahnics for
Machineroomeless (MRL)
The MRL is the newest of elevator technology. The machineroomless design is architecturally pleasing as the majority of the equipment is located within the hoistway.
FAQ’s
Industries We Service:
Cost effective solutions for all your elevator needs.
That’s what’s makes Alcor Elevator stand out from the competition.