Family-owned
and locally operated
Our services:
Hours of Operation:
Monday to Friday 7:00am – 4:00pm
Emergency 24 hours a day 7 days a week
Our advantages
Top quality elevator services
Fastest Response Times (Onsite in <1 hour)
Every stream is recorded and transcribed automatically at no additional cost to you (coming soon!)
Ontario’s Best Mechanics
Identify deficiencies and get them fixed by our certified technicians well before the designated testing period.
Greatest Elevator Uptime
Identify deficiencies and get them fixed by our certified technicians well before the designated testing period.
Fewest Elevator Breakdowns
Identify deficiencies and get them fixed by our certified technicians well before the designated testing period.
Reduce Maintenance Costs
Identify deficiencies and get them fixed by our certified technicians well before the designated testing period.
Extend Elevator
Lifetime
Identify deficiencies and get them fixed by our certified technicians well before the designated testing period.
Why choose
Alcor Elevator?
Cost effective solutions for all your elevator needs. That’s what’s makes Alcor Elevator stand out from the competition. We are a Canadian elevator company that provides services for our clients in southern Ontario.



Elevator
manufacturers
We provide exceptional elevator services for our customers no matter the make of their elevator. Whether they have an Otis, Schindler, ThyssenKrupp, Delta, Savaria, Garaventa and many more, our team is able to provide exceptional service.
We have highly trained elevator technicians with service vehicle stocked full of parts, and a warehouse full of other parts needed for day-to-day repairs.
Modernization
Alcor Elevator Ltd has completed many elevator modernizations across Waterloo. Our modernization packages are tailored to meet the specific needs of each elevator. New superior non-proprietary microprocessor passed equipment brings new level of performance and reliability. Product support and access to parts keep the elevator running smoothly decades into the future. Modern, fresh cab interior finishes, car and hall fixtures bring value to the building and dramatically improve the look and feel.

Maintenance
The comprehensive maintenance control program implemented for elevators in Waterloo has a primary focus on safety. Our clients can expect complete compliance with TSSA rules and regulations. Maintaining a good repour with local inspectors in Waterloo to ensure communication and compliance are clear and complete. Exquisite adjustment, replacement and housekeeping practices result in long lasting performance and reliability.

Repairs
Having an elevator down can slow down an entire building. That’s why you can find Alcor Elevator Ltd in Waterloo. Readily available with over 3000 parts stocked locally, we know the importance of having an elevator up and running at all times. Leave it to us to repair your elevator and turn it over to passengers promptly.
Installation
Large or small, Alcor Elevator Ltd. provides new construction installations in Waterloo. From high rise to low rise installations, we have a variety of options to suit your design needs. From the start of the project to the end, our team of experienced employees work with you to ensure a smooth design, and installation process.
Types of elevators
With over 300 devices under maintenance, Alcor Elevator Ltd. services a wide variety of applications and device types.
Hydraulic Elevators
Inground
A common hydraulic design, the inground hydraulic is typical and found across many installations across Ontario. Alcor Elevator Ltd. has experience with this design and currently maintains several of these devices. This design can service up to 6 floors.
Holeless
Avoiding drilling a hole into the ground, the pistons for this device can be found inside the hoistway to raise and lower the car. This design is a great solution for buildings that are located in high water or unstable soil conditions.
Roped Hydraulic
The roped hydraulic allows you to avoid drilling and minimize the risk of corrosion. Limited to its travel restraints, this device can go up to 200 fpm.
Traction Elevators
Overhead Traction
One of the most common elevator applications the over head traction machine is located directly above the elevator. Typically in a pent house, the elevator equipment is easily accessible and easy to access for repairs.
Basement Traction
Less common than the overhead, the basement traction set up is where the machine and major components can be found in the basement. This allows for easy access to the mecahnics for
Machineroomeless (MRL)
The MRL is the newest of elevator technology. The machineroomless design is architecturally pleasing as the majority of the equipment is located within the hoistway.
Frequently
asked questions
During office hours our typical response time for emergency calls is 30 mins. After hours our response type for emergency calls is typically 45 mins. The industry standard is 1 hour.
This is more common than you think, we receive this phone call at least once a month. Contact your maintenance provider to discuss when the technician will next be in the area to retrieve the keys.
Yes. Our maintenance contracts are customizable to meet the needs of the equipment and building.
Elevator modernization is something you should be able to plan for. As equipment ages parts and support becoming increasingly harder to find. A standard elevator lifetime is typically 20 to 25 years before requiring a major alteration or modernization. You may start to notice a decrease in ride quality and more frequent breakdowns of equipment, these are tell-tale signs to start planning for a modernization.
All forms can be found directly on the TSSA’s website. Under Common Forms you can find the Application for an Elevating Device Licence Ownership/Licensee Change form or a Elevating Devices – Change of Information Form.
https://www.tssa.org/en/elevating-devices/applications-forms-and-fees.aspx