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What to Look for in an Elevator Installer in Hamilton

Posted by On 26-09-2018

When it comes to elevator installations, there are certainly many companies in and around the Hamilton region that can get the job done. But if you’re looking for a high-quality installation, there are certain criteria you should be looking for.

From office buildings to government institutions, elevators in Hamilton are transporting thousands of people and goods every day. As the city undergoes tremendous growth and gentrification, business owners here understand the importance of dependable, efficient, and trustworthy service. A reputable elevator company will put your needs first while making safety one of their top priorities. Use our guide to help you find a reliable installer to take care of your elevator needs.

Non-Proprietary Parts

When you receive an elevator installation, you want to make sure you’re never handcuffed to a specific manufacturer. You always want the freedom to decide who will service your device in the years ahead. Without this, you may worry whether your installer is pushing a sales agenda on behalf of the manufacturer. There will be a risk that your best interest is not a top priority.

You want to choose an elevator company that works only with non-proprietary parts. After installation, you’ll be looking for a company to service your device. Whether you want to stick with your installer or go elsewhere, you should have the flexibility to shop around for the best rates. This is only possible if your elevator uses non-proprietary components. Here are some questions you should ask before committing to an installation:

  • Will it be difficult to get replacement parts for my new elevator in the future?
  • When it comes to the components required for troubleshooting and maintenance, will I have to pay extra for them?
  • Will this installation have expiring software or will I need special access codes to make programming changes?

The answer to the above questions should always be ‘No.’ A company like Alcor Elevator offers its customers the ‘Freedom of Choice Guarantee.’ Our clients are free to make all service and repair choices on their own. No one is obligated to stick with Alcor after installation.

24/7 On-Call Service

Elevator breakdowns can happen at any time of the day. Whether it’s during the morning rush at 9 am or at 11 pm late at night, you want a company that will be on-call 24/7 once installation is complete. A broken elevator can ultimately hurt business. Downtimes will inconvenience your customers and could even force them to take their business elsewhere. In scenarios like this, getting things up and running again is crucial.

Choose an installer that is always nearby and well-stocked with replacement parts. If you’re located in the Hamilton area, working with a company in the same region is beneficial. This way, you know their engineers are never too far away during times of emergency.

Comprehensive Maintenance Plan

Many of today’s elevators are equipped with high-quality technology. So you may think spending money on maintenance is unnecessary after installation. But the truth is, taking small proactive steps year-round to protect your investment is much more cost-effective than having to repair an already broken elevator. Make sure your installer can offer you a comprehensive maintenance plan to extend the life expectancy of your device. Here’s what that plan should include:

  • Regularly scheduled check-ups to ensure the product is operating at maximum efficiency
  • Compliance inspections to ensure your elevator meets strict TSSA standards
  • Ongoing tips to improve the life cycle of your product

Your installer’s maintenance team should be checking for general wear-and-tear and replacing parts as necessary. Elevator motors, sheaves, and bearings are just some of the components that can degrade over time. By identifying potential issues early on, you could save yourself tens of thousands of dollars in repair costs.

Safety & Compliance

Your safety and the safety of your passengers should be a top priority. The Technical Standards & Safety Authority (TSSA) performs regular inspections to ensure all elevators in Hamilton are compliant. When safety standards are not met, the public is at risk. Because you are responsible for the safe installation and operation of your elevator, choose an installer that can guide you through the complex world of TSSA codes and regulations. A reliable elevator company will identify deficiencies and have them fixed well before the designated testing period.

Elevator owners are charged huge penalties for non-compliance. In extreme cases, authorities will have an elevator removed if it does not meet safety standards. And we know how detrimental that can be for business. A company like Alcor can help you remain compliant with our exclusive tracking system. It alerts our team when your product is due for mandatory TSSA testing, ensuring you pass each and every time.

Alcor is Hamilton’s trusted provider of elevating devices. Specializing in installations, modernizations, and maintenance, there’s a reason our clients rely on us for all their elevation needs. Whether you choose Alcor or another company, be sure they meet all the above criteria before signing on.

For more information on elevator installations, call Alcor Elevator at 1-866-460-0308 or contact us here.

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