Elevator Service Company
Hamilton, Halton & St. Catharines
and locally operated
Prevent the problem before it even happens. Preventative maintenance is our specialty.
Hours of Operation:
Monday to Friday 7:00am – 4:00pm
Emergency 24 hours a day 7 days a week
Top Quality Elevator Services
A broken elevator slows the whole building down. That’s why our team of certified technicians are on-call 24/7 to provide emergency serviced in Hamilton and the Niagara Region.
Over 30 years of experience, we’ve mastered what to look for to prevent breakdowns, and maximize your elevators up time.
Completely customized to your design, we install superior non-proprietary equipment on time and within budget.
Since 2009, we have successfully modernized over 180 elevators across southern Ontario. Alcor Elevator Ltd has become a name to trust when it comes to a reliable, safe install.
Going up or going down, escalators are efficient in moving passengers between floors. Keep them safe with preventative maintenance by Alcor Elevator Ltd.
Fastest Response Times (Onsite under an hour)
Geographically planned maintenance routes to ensure a mechanic is always in your area.
24/7/365 Customer Support
Customer service is one phone call away. Answered by our team in office, any needs will be addressed promptly.
Local Warehouse of 5,000 + Parts
A spare part is never far away. Over 2000 square feet of spare parts stored locally.
Keeping You Moving
Answered calls means a technician will be out to you within 1 hour for an elevator breakdown. (30 minutes for an entrapment).
Quick Reliable Fixes
All service vehicles are fully stocked with the most common parts. Ensuring most problems can be fixed in a single visit.
Fewest Elevator Breakdowns
Part with a potential to fail? We replace it. All vehicles are fully stocked with the most common parts to ensure each elevator is always running.
Code Compliance and Inspections
A system dedicated to track TSSA inspections and due dates ensure directive completion on time.
Extend Elevator Lifetime
Preventive maintenance is designed to ensure costly repairs are caught before they happen and keep all components working as they should.
Fewest TSSA Re-Inspections Fees
We take pride in having a good relationships with our local TSSA inspectors and having any deficiencies completed the first time around.
Why Choose Alcor Elevator?
Since 2009 Alcor Elevator Ltd. has been a leading independent elevator contractor providing superior maintenance, modernization and new installations. Located in the heart of Hamilton we do not take the role of being an independent lightly. Competing against the elevator Majors our goal is to simply be the best. We surpass customer expectation in service, workmanship and customer satisfaction. As a family-owned and operated company the little things do not slip by.
Proves That We’re The Best
As a family-owned and operated company, the little things do not slip by. All service calls are answered in office Monday to Friday and locally after hours. A representative is one phone call away at all times.
Fastest Response Time:
With phones answered locally 24/7/365 a mechanic is dispatched immediately. You can rest assured that a certified technician will be on there was as soon as possible to address your elevators needs.
Calls Answered Within Minutes
Mechanics dispatched immediately
99% customer retention Rate
Over 110 satisfied clients
Phone calls answered locally 24/7/365
Our projects truly show how Alcor Elevator stands out from the competition.
We are a Canadian elevator company that provides service for our clients in southern Ontario.
208 Bold Street, Hamilton ON
Complete new installation of a 4 stop MRL (machine room less) elevator in the centre of downtown Hamilton.
111 South Cayuga, Dunnville ON
Custom new installation of two MRL units in separate buildings located side by side. In the heart of Dunnville, these boutique condominiums have JRT equipment installed that are non proprietary and manufactured here in Canada.
Effort Trust Company
644 Main St. West, Hamilton ON
The Effort Trust Company
Complete elevator modernization of 4 elevators servicing 18 floors and over 280 units . Superior, non-proprietary equipment installed ensuring this high traffic building has all 4 elevators running at maximize efficiency.
257 Millen Road, Stoney Creek ON
Complete new installation of a 4 stop MRL (machine room less) elevator in the heart of Stoney Creek.
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Since 2009 Alcor Elevator Ltd. has been trusted by building managers and owners to take care of their elevators. Come experience the difference Alcor Elevator Ltd. can make.
Types of Elevators
With a wide array of devices in our portfolio Alcor Elevator Ltd. has the ability to service a variety of device types from different manufacturers and vintages.
A common hydraulic design the inground hydraulic is typical and found across many installations across Ontario. This design can service up to 6 floors.
Avoiding drilling a hole into the ground the pistons for this device can be found inside the hoistway to raise and lower the car. This design is a great solution for buildings that are located in high water or unstable soil conditions.
The roped hydraulic allows you to avoid drilling and minimize the risk of corrosion. Limited to similar travel restraints as regular hydraulic elevators.
One of the most common elevator applications is the over head traction machine is located directly above the elevator. Typically in a penthouse the elevator equipment is easily accessible.
The basement traction machine and major components can be found in the basement. This avoids a rooftop penthouse or mechanical room and allows for the roof of the building to take on any shape or design.
The MRL is the newest of elevator technology. The machineroomless design is architecturally pleasing as the majority of the equipment is located within the hoistway.
During office hours our typical response time for emergency calls is 30 mins. After hours our response type for emergency calls is typically 45 mins. The industry standard is 1 hour.
This is more common than you think, we receive this phone call at least once a month. Contact your maintenance provider to discuss when the technician will next be in the area to retrieve the keys.
Yes. Our maintenance contracts are customizable to meet the needs of the equipment and building.
Elevator modernization is something you should be able to plan for. As equipment ages parts and support becoming increasingly harder to find. A standard elevator lifetime is typically 20 to 25 years before requiring a major alteration or modernization. You may start to notice a decrease in ride quality and more frequent breakdowns of equipment, these are tell-tale signs to start planning for a modernization.
All forms can be found directly on the TSSA’s website. Under Common Forms you can find the Application for an Elevating Device Licence Ownership/Licensee Change form or a Elevating Devices – Change of Information Form.
Industries We Service:
Since 2009 we have been servicing apartment buildings and shopping centres to steel mills. Please see below for more information on how we can service your industry.